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0915 - 1000 hrs: Registration of Delegates |
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1000 - 1125 hrs: Inaugural Plenary |
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Rapid pace of economic growth in the country and the attendant progress in technology has defined a new course for banks in India. Use of IT has induced a sea of change in the Banking landscape, and is looked upon today as a key tool to increase affordability and accessibility in banking. Extending the frontiers of banking, the concept of “Universal Banking” has become the forerunner in today’s times. Increasing competition from private and foreign banks with their superior technology coupled with the demands of the customers for anywhere and anytime banking facilities has put immense pressure on the Indian banks to introduce technology driven processes and systems.
BANKing TECH Summit seeks to explore new avenues of growth, improved service delivery models and ways to enhance customer experience through increased usage of technology. |
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| 1000 - 1010 hrs |
Welcome and Introductory Remarks |
Praveen Toshniwal
Chairman – CII Western Region and
Chairman
Nivo Controls Pvt. Ltd. |
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| 1010 – 1025 hrs |
The Summit & its Objectives |
N Chandrasekaran
Chairman – CII’s BANKing TECH Summit 2011 and
Chief Executive Officer and Managing Director
Tata Consultancy Services Ltd. |
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| 1025 - 1030 hrs: Release of CII - PwC Report : "Changing Rules of the Game through Technology" |
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| 1030 – 1045 hrs |
Overview on the Report |
Robert L Lattimore
Executive Director
PricewaterhouseCoopers Pvt. Ltd. |
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| 1045 – 1115 hrs |
Address by Chief Guest |
Dr K C Chakrabarty
Deputy Governor
Reserve Bank of India |
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| 1115 – 1125 hrs |
Concluding Remarks |
Praveen Toshniwal |
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| 1125 - 1145 hrs |
Tea / Coffee Break |
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1145 - 1300 hrs : CEOs' Interactive Roundtable: “Changing Rules of the Game through Technology”
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Moderated by:
Vivek Law
Editor Bloomberg UTV
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Harnessing technology to counter competition in the banking industry takes centre stage as the industry moves towards evolving a new business model to increase penetration, build in sustainability and increase financial stability. In today’s challenging times, when broadening reach and access to banking is the key to drive growth in business, innovations in technology in all likelihood will change the equation between cost and access. Changing the rules of the business with measures like the adoption of data warehousing, customer relationship management and financial inclusion initiatives is essential to take banking to the next level of growth.
The session will endeavour to live up to its theme of
“Changing Rules of the Game through Technology” |
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Plenary I: 1345 - 1515 hrs : "Changing Rules of the Game: Driving Next Wave of Growth through Technology”
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India holds the promise of a strong growth trajectory, leading the next wave of growth in Banking, riding on the back of a robust macro-economic environment, and a favourable demographic dividend. In the volatile banking technology sector, banks’ perspective in the changing product landscape is emphasized. Technology acts as a prime enabler of superior product development, improved infrastructure and efficient delivery channels for the banking industry. Treading new avenues, tapping new markets and expanding the boundaries of existing markets has steered growth of the banks. The demographic dividend and the changing scenario pose a challenge and needs to channelise in the right direction. Further, integrating technology in the delivery channels lent more choices to the customer to undertake transactions with ease and convenience. This session aims to look at some of the distribution strategies and technological innovations which can be introduced to attain transformational growth. |
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Plenary II: 1520 - 1620 hrs : “Changing Rules of the Game: Redefining Customer Experience through Technology”
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Plenary III: 1640 - 1750 hrs: "Changing Rules of the Game: Disruptive Technologies”
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