| As gears change from recovery to growth, it is pivotal for banks to focus on growth through newer avenues, organically or inorganically. 400 million subscribers of mobiles and still counting, huge banking potentials can be tapped using technology through this revolutionary medium after the television. This session also delves into Analytics that has fast become a powerful tool for intelligent use of the humongous information for greater competitiveness. Through this session, we also see how CRM is an effective enabler to grow top line revenues, improve the customer experience, and boost productivity. |